Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1 to 2 business days (Monday through Friday, excluding holidays).
Orders placed after our daily cutoff time may begin processing the next business day.
You will receive a confirmation email once your order has shipped, including tracking information.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location
Estimated delivery times are: 3 to 7 business days
Delivery time is estimated and may vary due to carrier delays, weather, or high-volume periods.
Carriers
We ship orders using trusted carriers such as:
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FedEx
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UPS
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USPS
Carrier selection depends on destination, weight, and service level.
Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow up to 24 hours for tracking updates to appear in the carrier system.
Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
If a package is returned due to an address error, additional shipping charges may apply for reshipment.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery.
We may require:
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Photos of damaged items and packaging
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Confirmation of shipping address
We will work with the carrier to resolve the issue and arrange a replacement or refund when appropriate.
International Shipping
International shipping availability, rates, and delivery times vary by country. Customers are responsible for:
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Customs duties
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Import taxes
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Local regulatory compliance
Delivery delays caused by customs are outside our control.
Shipping Restrictions
Due to regulatory and carrier limitations, some products may not be eligible for shipping to certain locations.